Shipping and Return

WHAT SHOULD I DO IF I RECEIVE A DAMAGED ITEM?

FIRST, DON'T PANIC. Lifestyle Bed and Bath takes utmost care to ensure that all products are properly wrapped, packed, and sealed to prevent damage. In case of receipt of damaged items, please email us at hello@lifestylebycanadian.com or call 8799-4700 within 7 days from receipt of delivery. Exchange will not be processed without prior notification through these channels.

WHAT PRODUCTS CAN I EXCHANGE?

• Items purchased at sale/clearance price cannot be returned or exchanged unless they are defective, damaged, or include charges the buyer was not aware of at the time of purchase.
• We may accept exchanges within 7 days of delivery, provided that the item is still available. Please note that the requested item/size may already be unavailable by the time you request an exchange.
• Shipping fees for exchanges will be shouldered by the buyer and must be settled before shipping.
• Prior to the first wash, please carefully read the washing instructions. We cannot accept items for return or exchange if items are damaged due to improper washing.
• We do not accept returns or exchanges for items purchased from third-party vendors or retail partners. Kindly contact them directly for their return and exchange policies.

WILL THE ITEM FOR EXCHANGE BE REPLACED IMMEDIATELY?

Upon receiving the item, we will evaluate and confirm if the item is acceptable for exchange. This usually only takes 2-5 business days, depending on the location and duration of shipping.

Once the item is approved for exchange, we will email you the details.

For further inquiries, you may reach us through:

• Facebook – Lifestyle Bed Linens
• Instagram – @lifestylebycanadian
• Email – hello@lifestylebycanadian.com